1. Information We Collect
We collect personal and non-personal information to help us provide and improve our services, including:
- Personal Information: Name, surname, email address, phone number, billing/shipping address, and payment details (processed securely through third-party payment providers).
- Account Information: Username, password, and order history if you create an account.
- Non-Personal Information: Browser type, device information, IP address, and browsing activity collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Communicate order updates, promotions, or product information.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We will never sell or rent your personal information.
We may share your data only with:
- Service providers (e.g. couriers, payment gateways) to complete your transactions.
- Legal authorities when required by law.
All third-party service providers are required to comply with data protection standards.
4. Data Security
We use appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies in your browser, but some site features may not function properly.
6. Your Rights
In terms of South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for us to process your data.
- Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.
To exercise these rights, contact us at info@bezi.co.za.
7. Data Retention
We retain your information only as long as necessary to fulfil orders, provide customer support, or comply with legal obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and any significant changes will be communicated via email or website notice.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
info@bezi.co.za
www.bezi.co.za